It is no secret that many animals are not thrilled to go to the vet. That is why our Primary Care department is working on becoming Fear Free Certified, to help pets (and their parents) to feel comfortable and confident in coming to the veterinarian.
We strive to make all experiences with us as stress-free as possible for you and your four-legged family members. Fear Free Certification means we have committed to alleviating the anxiety, trauma, and stress dogs and cats can experience going to the veterinarian.
What is Fear Free®?
Founded by “America’s Veterinarian,” Dr. Marty Becker, and developed by hundreds of experts in behavior, medicine, and handling, Fear Free has become one of the single most transformative initiatives in the history of companion animal practice.
Programs and courses provide veterinary professionals, pet professionals, animal welfare communities, and pet owners with the knowledge and tools to look after both a pet’s physical and emotional well-being.
Placing your pet’s emotional wellbeing at the center of everything we do means there are no longer “standard procedures” for well, anything. There is only what works for your pet in that moment, makes them comfortable, and builds a foundation of trust for future visits.
Is there special training required?
Yes. Our delivery of treatment and how we interact with you and your pet is directly driven and informed by our Fear Free training. Our veterinary team has thorough knowledge of methods and practices that minimize the uneasy feelings your pets may experience at home, during transport, and at the veterinary hospital. We care deeply about the mental well-being of all pets, and their quality of life, because they deserve it!
What about the space?
In addition to our specialized training, our practice was deliberately designed with Fear Free in mind. We have reduced stress triggers in our reception and waiting areas, exam rooms, and in-hospital treatment areas. Our exotics patients have a separate ward, and our lobby has a designated waiting area for our feline friends.
My cat gets anxious around dogs (or dog gets excited around cats), are there any options for us?
No need to worry! We have separate dog and cat waiting areas. We also provide pheromone sprayed (Feliway) towels for comfort. Many kinds of treats are provided to help engage your pets at different times during their visit. If your pet has a favorite toy or treats, you should bring them with you, so they are as comfortable as possible!
What about the procedures?
We treat your pets like family and do not want them to associate our site, or us, with a bad and painful experience. We always shy away from force, especially during blood draws and vaccines. Instead, we use positive reinforcement and distractions including peanut butter and other tasty treats!
These are just a few examples of how we do things differently at Mount Laurel Animal Hospital. We invite you to come experience our techniques for yourself! We can’t wait to meet you!