Behavioral Services Department
Behavioral concerns can be complex and may involve medical, emotional, environmental, and behavioral factors. Dr. Mukhina provides comprehensive evaluations, individualized treatment plans, and ongoing support to help improve your pet’s quality of life and strengthen the relationship between you and your pet.
Behavioral Conditions We Evaluate
Mount Laurel Animal Hospital's Behavioral Medicine service evaluates a wide range of behavioral concerns in dogs and cats.
Conditions and behaviors evaluated may include:
Aggression in Dogs and Cats
Aggressive behavior can be frightening and stressful for families and may create significant safety concerns.
Behavior Medicine may evaluate:
- Aggression toward people, including adults and children
- Aggression/conflict between pets living in the same household
- Bite incidents or escalating aggressive behavior (e.g., growling, lunging, etc.)
This may include, but is not limited to:
- Fear-related aggression
- Resource guarding/possessive aggression (e.g., guarding food, toys, spaces, attention, etc.)
- Territorial aggression
- Conflict-related aggression
- Redirected aggression
- Pain-related aggression
- Aggression secondary to arousal
- Predatory aggression
- Play aggression
An evaluation considers the circumstances surrounding the behavior, potential triggers, the pet's behavioral and physical health history (medical history), and safety risks to people and other animals.
Fear and Anxiety
Anxiety and fear can manifest in many different ways. Some pets hide or withdraw while others bark, pace, destroy objects, vocalize, or display aggressive behavior.
We evaluate concerns including:
- Generalized anxiety
- Separation-related problems, including separation anxiety
- Noise sensitivity, fear and phobia
- Thunderstorm sensitivity, fear and phobia
- Firework sensitivity, fear and phobia
- Travel/car anxiety
- Environmental sensitivity, fear and phobia
- Social anxiety
- Fearful behaviors to unfamiliar people
- Fearful behaviors to dogs, cats or other animals
- Fearful behaviors associated with handling, grooming or veterinary visits
- Hypervigilance, hyperarousal
- Difficulty sleeping, settling or relaxing
- Destructive behaviors
The goal is to identify triggers and patterns and develop strategies that improve the pet's ability to cope while protecting quality of life.
Separation Anxiety and Other Separation-Related Behaviors
Dogs experiencing separation-related problems may bark, howl, pace, pant, drool, eliminate indoors, attempt to escape or destroy doors, crates, windows or household items when left alone.
These behaviors are not simply a pet "being bad."
A behavioral evaluation can help determine whether the behavior is consistent with separation-related problems, or whether other behavioral or physical health (medical) factors may be contributing.
Treatment recommendations may include environmental management, behavior modification and, when medically appropriate, medication.
Toileting in Undesired Locations (Inappropriate Elimination) and House Soiling
Urinating or defecating outside the appropriate location can have both physical health and behavioral health causes. Elimination may be associated with fear or anxiety, changes within the household, and more.
Behavior Medicine may help evaluate:
- Cats urinating outside the litter box
- Cats defecating outside the litter box
- Urine marking or spraying
- House soiling in dogs
- Regression in previously house-trained pets
Because inappropriate elimination may be associated with medical conditions, determining whether additional diagnostic evaluation is appropriate can be an important part of the process.
Reactivity and Difficulty Controlling Arousal
Some dogs and cats react intensely to specific triggers including other animals, people, vehicles, sounds or activity around the home.
Behaviors may include:
- Barking/vocalization
- Jumping
- Mouthing
- Lunging
- Growling
- Snapping
- Chasing
- Difficulty disengaging from triggers
- Extreme excitement
- Difficulty settling
- Leash reactivity
- Fence or window reactivity
Behavioral treatment focuses on understanding what is driving the response rather than simply suppressing the visible behavior.
Compulsive Behaviors and Other Abnormal Repetitive Behaviors
Repetitive behaviors can sometimes become excessive enough to interfere with normal daily activity.
Examples may include:
- Excessive licking
- Repetitive grooming
- Tail chasing
- Spinning
- Pacing
- Repetitive vocalization
- Flank sucking
- Shadow or light chasing
- Repetitive fixation on objects or movements
- Self-directed or self-injurious behavior
A veterinary evaluation is particularly important because some repetitive behaviors can be associated with underlying medical or neurologic conditions.
Destructive and Disruptive Behaviors
Destructive behavior may occur for many reasons including anxiety, fear, frustration, insufficient environmental enrichment or separation-related distress.
Behavioral Medicine can help evaluate destructive behaviors such as scratching, chewing, digging, damaging household objects and attempts to escape from crates, rooms or the home.
Identifying when and why the behavior occurs is essential to developing an appropriate management and treatment strategy.
Behavioral Changes in Senior Dogs and Cats
Behavioral changes in older pets should not automatically be dismissed as a normal part of aging.
Senior pets may develop:
- Changes in sleep patterns
- Nighttime restlessness
- Increased vocalization
- Confusion or disorientation
- New fears or anxiety
- Changes in social interactions
- House soiling
- Changes in activity
- Increased irritability and/or aggression
- Difficulty recognizing familiar routines
- Changes in attention or responsiveness
Behavioral changes can sometimes be associated with pain, sensory decline, physical disease and/or cognitive changes/decline. A veterinary behavioral evaluation can help determine appropriate next steps.
Additional Behavioral Concerns
Our Behavioral Medicine service may also evaluate:
- Resource guarding
- Handling sensitivity
- Fear of grooming
- Fear associated with nail trims
- Difficulty with veterinary handling
- Inter-pet conflict
- Introducing a new pet into the household
- Adjustment problems following household changes
- Behavioral changes following adoption
- Socialization concerns
- Excessive vocalization
- Attention-seeking behaviors
- Hyperactivity or difficulty settling
- Maternal or reproductive-related behavioral concerns
- Behavior changes associated with illness, discomfort or pain
- Quality-of-life concerns related to behavioral conditions
Behavioral Consultation
The initial consultation is a thorough evaluation lasting approximately 90 minutes to 2 hours. All initial consultations are conducted in person with Dr. Mukhina in the Behavioral Medicine Department at Mount Laurel Animal Hospital.
During the consultation, Dr. Mukhina will:
- Evaluate your pet’s behavior, concerns, history, temperament, and overall health, including your goals.
- Discuss medical, environmental, and situational factors that may be contributing to the behavior.
- Develop an individualized treatment plan with management, behavior modification, and medication recommendations when appropriate.
- Answer your questions and provide guidance for implementing the treatment plan at home.
Initial Consultation: $565 per pet
For multiple pets from the same household being evaluated for the same behavioral concern, such as inter-pet aggression, the fee is $565 for the first pet and $220 for each additional pet. Pets with different behavioral concernsrequiring separate evaluations and treatment plans will be scheduled separately at $565 per pet.
Follow-Up Care
Behavioral treatment is an ongoing process. A telehealth recheck is typically scheduled 8–12 weeks after the initial consultation to assess progress and make adjustments to the treatment plan or medications as needed.
Pets receiving ongoing behavioral care must also be seen in person every 12 months to maintain a valid Veterinary-Client-Patient Relationship (VCPR).
Recheck Fee: $235 per 30 minutes, per pet
Scheduling Your First Appointment
Behavioral Medicine consultations with Dr. Mukhina are available:
Monday–Thursday | 10:30 AM–7:00 PM
To request a consultation, please complete the appropriate form:
Dogs: Canine Behavioral Intake Form
Cats: Feline Behavioral Intake Form
What to Expect
We take a low-stress approach and will never intentionally provoke or frighten your pet. A physical examination will be performed when appropriate, and potential medical factors contributing to your pet’s behavior will be considered.
Household members are encouraged to attend. Each dog attending the consultation must have a separate handler.
Additional Behavioral Support
Dr. Mukhina may recommend additional support services as part of your pet’s treatment plan. These services can help you implement recommendations, build practical skills, and support your pet’s progress.
Click HERE to explore Additional Behavioral Support Services

DR. ANNA MUKHINA
Behavioral Medicine Department Head
TEAM
Jen Bragan, CPDT-KA, CCUI
Behavior Trainer
Lisa Moran
Behavioral Care Coordinator / Fear Free Facilitator
Hannah Gerkensmeyer
Veterinary Technician / Fear Free Facilitator
Jenn Arias, CVT
Veterinary Technician
Our Goal
Our goal is to provide thoughtful, evidence-based behavioral care while helping you better understand and support your pet’s unique needs. Together, we work toward improving your pet’s quality of life with practical strategies that fit into everyday life.
Behavioral Medicine Frequently Asked Questions
A Behavioral Medicine consultation may be appropriate when your pet’s behavior is affecting their quality of life, your household, or your ability to safely manage everyday situations. A consultation may also be helpful when a behavior is new, worsening, difficult to understand, or becoming increasingly difficult to manage. Concerns may include:
• Aggression toward people or other animals
• Anxiety or fear, including separation anxiety, noise fears, or fear of people or other pets
• Compulsive or repetitive behaviors
• Destructive or disruptive behaviors that are difficult to manage
• Urination or defecation problems when a behavioral component is suspected
• Behavior changes that may be related to an underlying medical condition
• Multiple or complex behavioral concerns that require a comprehensive evaluation and treatment plan
• Behavioral concerns that have not improved with training or management alone
A consultation may also be appropriate when behavioral medication is being considered, needs to be adjusted, or requires ongoing monitoring as part of a comprehensive treatment plan.
Yes. Initial Behavioral Medicine consultations are conducted in person at Mount Laurel Animal Hospital. Ongoing patients may have an 8–12 week telehealth recheck, but an in-person visit is required at least every 12 months for continued behavioral care.
A physical examination will be performed whenever possible. Because medical conditions can sometimes contribute to or affect behavior, Dr. Mukhina will consider your pet’s overall health as part of the behavioral evaluation. Additional diagnostic testing, such as bloodwork, may also be recommended when appropriate.
No. Behavior Modification Sessions, Cooperative Care Happy Visits, and Training Classes are separate services and are billed separately. Dr. Mukhina may recommend one or more of these services as part of your pet’s treatment plan when appropriate.
